Switch workspace
Press the workspace name at the top of the left menu to search and switch. Your role can differ per workspace. The card at the bottom of the menu shows the workspace's credit balance and roughly how many minutes it buys.
The left menu
| Item | What lives there |
|---|---|
| Home | The workspace assistant. Ask it about the workspace in plain language. |
| Dashboard | Call analytics for a date range and agent. |
| Calls | Call logs and call detail. |
| Campaigns | Call and SMS campaigns, and campaign analytics. |
| Agents | Voice agents, Inspra Copilot, and every agent setting. |
| Knowledge Base | Documents and crawled websites agents answer from. |
| Agent Testing | Simulated-caller scenarios and their runs. |
| Telephony | SIP trunks, phone numbers and call rules. |
| WhatsApp conversations and templates. | |
| SMS | SMS conversations, logs, templates and settings. Shown once SMS is enabled for the workspace. |
| Automations | Event-driven flows. |
| Resources | Voice Library and Analysis & Output. |
| Configuration | General (profile, timezone, API keys), Team, Billing, Integrations, Notifications, Support, and, where enabled, User Credentials and Disposition Changes. |
The top bar
Assistant opens the workspace assistant from any page. Next to it are the notification bell and the light and dark switch.
Organisation
Agency owners and admins also have an organisation area for workspaces, members, shared telephony and billing across every client workspace.