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Platform guide · Workspace and administration

Review billing and automatic top ups

Billing shows the workspace plan, prepaid credit balance, usage activity and automatic top-up configuration. Read the values in your own workspace rather than relying on example prices.

Navigation pathConfiguration → Billing
PrerequisitesBilling access and an authorised payment method for any purchase.

Usage steps

  1. Review Current Plan, Current Balance and the estimated remaining minutes. Check the per-minute rate shown for your plan.

  2. Inspect Recent Activity to understand credit deductions and additions.

  3. Use Add Credits when an authorised top-up is needed. Review the amount and payment details before completing a purchase.

  4. For Auto Top-Up, review the payment method, balance threshold, top-up amount and Monthly cap.

  5. Save changes only after checking the recurring payment behaviour. Monitor cap usage and payment-failure alerts.

Review billing and automatic top ups
Figure 43. Billing displays the active plan and current prepaid balance, with usage and top-up controls below.

Expected result. You understand the workspace balance and the conditions under which credits are added.

Practical notes and troubleshooting. Rates, limits and plan terms vary. A remaining-minute estimate is not a guaranteed allotment, and an exhausted balance can block calling.