Create structured output schemas

Structured Output turns a conversation into typed data that can be reviewed or used by another system. A Boolean can record whether something happened; richer formats can return several fields.

Navigation pathResources → Analysis & Output → Structured Output → Create

PrerequisitesA clear definition of the data to extract and how missing values should be handled.

Usage steps

Enter a Name and an internal Description for the schema.
Choose the Result Format. The interface supports typed results such as Boolean values, numbers, lists and objects.
Write the extraction description and configure the requested fields for that format. Define the conditions precisely.
Review Allow null when no value may apply. Check Example output to understand the shape of the result.
Select the Agents that should run this extraction and select Create. You can also attach schemas from an agent Advanced tab.
Check a completed call to verify that the returned value has the intended meaning and type.

Create structured output schemas — Figure 23. The schema form separates basic information, data shape and agent assignment.

Expected result. Selected agents can extract the defined data after their calls.

Practical notes and troubleshooting. Example Boolean: appointment_confirmed is true only when the caller and agent confirm a specific appointment, false when clearly declined, and null when the conversation does not establish either outcome.

Send completed call data to a webhookAn agent webhook forwards completed-call information to a CRM, n8n workflow or another system. This supports follow-up work outside Inspra.Review a recording and transcriptCall details puts the recording and transcript alongside the outcome and extracted information. Use it to verify what actually happened in a conversation.