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Deploy: additional reference

Run and stop a campaign

Open a campaign to see progress, recipients and its schedule.

Progress

The campaign page shows processed against total recipients and how many are still pending, then each recipient with their outcome. Remove a recipient who should not be called.

Schedule

SettingMeaning
Start / ExpiryThe window in which the campaign may dial.
ConcurrencyHow many calls this campaign may run at once, within the workspace limit.
Business hours, timezone, active daysDialling happens only on active days inside business hours in the campaign's timezone.

Stop a campaign

Press Cancel on a running campaign in the Campaigns list and confirm to stop it for good. No new calls are placed; calls in progress finish.

Pause and resume are available over the API: Pause campaign and Resume campaign.