Exclude holidays and review the campaign

Holiday exclusions prevent the campaign from calling on selected dates. The final review combines the recipients, agent and schedule before creation.

Navigation pathCampaign wizard → Schedule → Holidays → Review & Launch

PrerequisitesThe intended country and any additional closure dates.

Usage steps

Open Holidays. Check Country, which the interface initially derives from the timezone.
Review the public-holiday list and the enabled exclusions. Add organisation-specific closure dates with Add Holiday.
Select Next and review the campaign name, agent, recipient count, start timing, business hours, timezone and holiday summary.
Use the relevant Edit control if anything differs from your intended setup. Pay particular attention to immediate-start and empty-recipient warnings.
Select Create Campaign only when the reviewed configuration is ready to be used. Monitor the resulting campaign status in the campaign list.

Exclude holidays and review the campaign — Figure 30. Review the recipient and schedule summary before the final Create Campaign action below.

Expected result. The campaign is created with the intended configuration.

Practical notes and troubleshooting. An immediate-start campaign can begin dialling once created. Treat the final creation action as an operational action, not a preview.

Monitor campaign progress and analyticsCampaigns shows operational progress. Its Analytics tab helps compare connection results by hour and across campaigns.Prepare and import campaign recipientsA campaign calls a defined recipient list with a selected agent. Start with a clean CSV so phone numbers and personalisation values map correctly.