1. Open the review queue
Owners and admins open Configuration → Disposition Changes. Choose Pending review, Approved or Rejected. Each row identifies the call, before-and-after change, reason, requester and time.
2. Review and decide
Check the call and the reason before choosing Approve or Reject. Approval records the decision and sends the correction to the disposition engine. Rejection requires a note and rolls the call back to its previous disposition.
3. Check the result
Review the matching decision tab. If an approved correction shows Sync failed, use Retry to resend it after addressing the failure.
Screenshots are deferred because this workspace's queue contains real call corrections and member details.