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Platform URL and custom domains

Use your provisioned subdomain to get started, and coordinate a custom domain with the platform team.

Your platform subdomain

Choose the subdomain in the Platform address step after you pay. The availability check runs as you type, and saving makes that hostname your organization's primary address. Until you choose one, your platform uses a temporary address.

Platform subdomains are pre-verified. You do not need to configure DNS for that address.

Request a custom domain

  1. Confirm the hostname

    Choose the hostname you want clients to use and confirm you can manage its DNS records.

  2. Contact the platform team

    Supply the hostname and organization details. The platform team manages domain records and provides the DNS instructions for your deployment.

  3. Verify the finished setup

    After the team confirms setup, open the hostname and check login, branding, and workspace access before sharing it with clients.

The current Organization pages do not include a domain editor. Custom domain setup requires platform assistance.

If the wrong organization appears

Check the hostname against your platform address. Organization branding and access are resolved from the host, so opening the main platform instead of your assigned address can show a different organization.

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